Support

Common questions

How do I play a specific show?

Ask for it. “Play Keith’s first show” works. So does “play Sugaree.” Type it or say it.

Why does a lower-rated version sometimes win?

Because the pick is about evidence, not just score. When several separate tapes of the same night agree, that agreement counts for more than a slightly higher rating on a single source. Each card tells you which measure it won on.

What do the source labels mean?

SBD is a soundboard recording, taken off the mixing desk. AUD is an audience recording, taken in the room. The transferer and format follow. If a tape only covers part of a show, DeadGraph says so rather than letting you find out halfway through.

The app will not play anything.

Check your connection first, then quit and reopen. If it keeps happening, email support@deadgraph.com with your device model and iOS version and we will look at it.

How do I delete my data?

The privacy policy explains what is stored and how to remove it.

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